Most AI consultants have never
been inside the buildings they serve.
Ben Liu has. Every week.
The background behind AKYB
Field Service — Allegion Canada
Field Service Technician at Stanley Access Technologies. Services 15–20 commercial, healthcare, and retail facilities every week across Calgary — hospitals, clinics, law firms. He understands their operational reality from showing up and making things work, not from a sales deck.
96% first-call resolution rate. Every job documented. Every system left running.
Industrial Automation Electrician
Siemens and Mitsubishi PLCs, ABB/Siemens VFDs, motor control centres, and automated production systems. Facilities with 200+ employees. Reduced unplanned downtime by 40% across three facilities by building preventive maintenance programs from scratch.
Electrician Instructor — PowerAlpha
Taught Canadian Electrical Code and industrial control systems to 50+ students. 92% exam pass rate. The ability to explain complex technical systems in plain language is a core requirement at AKYB — clients who don't understand their AI system won't trust it.
M.Eng. ECE — University of Colorado Boulder
Specialization in power electronics and advanced control systems. Running large language models on local hardware, optimizing inference latency, and building stable control loops is fundamentally an electrical and systems engineering discipline.
A boutique practice
Every engagement is handled by Ben directly — no junior consultants, no account managers. Every system uses open-weight models and is fully documented, so your operation is never dependent on a single vendor. All engagements include a complete runbook, architecture documentation, and model configuration files. A system you can understand, maintain, and hand to another team.
Why a field technician background
is an advantage in private AI.
You've been inside the building
A law firm does not have a data centre. A medical clinic does not have a dedicated IT team. Most AI consultants learn this when they arrive. Ben already knows — because he works in these environments every week.
Hardware is not abstract
Private AI is a hardware problem. The model runs somewhere real. Years of diagnosing electromechanical systems under time pressure produces a different relationship with hardware than writing software that talks to cloud APIs.
Red Seal means something
Red Seal is the highest technical standard in Canadian skilled trades. It signals rigour, accountability, and a professional obligation not to cut corners. The same signal AKYB gives its clients.
What this business is built on.
The dominant narrative in AI is about capability — which model is smarter, which tool is faster. That is the right conversation for software developers.
For a law firm, a medical clinic, or an oil & gas operator, the question is different: "can we actually use this without compromising what we owe our clients?" Most of the time, the answer with standard tools is no — because their legal obligations correctly identify that ChatGPT and Copilot weren't built for organizations with confidentiality obligations.
AKYB is how they get to yes. AI systems that are genuinely confidential, genuinely yours, and genuinely operated by someone who understands the environments they are deployed in.
Work with Ben directly.
Every engagement is handled personally. No account managers, no handoffs. You work with the person who builds the system.
Book a Private AI Assessment